Virtual Hand Therapy Appointments
Virtual
Hand Therapy
Specialist assessment and treatment from Ms Michelle Razo, one of only 11 Certified Hand Therapists in the UK. Available via secure video to patients across Northern Ireland, the UK and internationally.
An expert hand therapist,
wherever you are
Virtual hand therapy is not a compromise. For the majority of conditions and at many stages of recovery, it is a clinically sound and highly effective way to access the highest level of specialist hand therapy care at a time and place that suits you.
Structured clinical protocols bring the same diagnostic rigour and treatment quality of an in-person appointment to a video consultation. Experience across the NHS, private practice and international clinical education means a wide range of upper limb conditions can be assessed and treated effectively without being in the same room.
Local patients, flexible access
For patients across Belfast and Northern Ireland that prefer the convenience of a video appointment, including those unable to attend the clinic in-person due to work, mobility or caring responsibilities.
Access to a genuine expert
Specialist Hand Therapy expertise is not evenly distributed. Wherever you are in the UK, a video appointment with Ms Razo gives you direct access to a highly experienced clinician without the need to travel or join a waiting list.
World-class care, no borders
Ms Razo provides virtual appointments to patients internationally. Whether you are an expat, a patient seeking a second opinion or someone in a country with limited access to specialist Hand Therapy, expert CHT level care is available to you.
Suitable for virtual
assessment and treatment
The following conditions are commonly assessed and managed via virtual appointment. This list is not exhaustive. If your condition is not listed, please contact the clinic to discuss whether virtual treatment is appropriate.
Real virtual Hand Therapy
results
Every review is from a real patient treated via virtual appointment. From post-surgical rehabilitation across time zones to resolving chronic pain without a single in-person visit.
"After surgery for a displaced metacarpal fracture, I had no access to rehab support where I was living and Michelle made such a huge difference. Even though we were in completely different time zones, she was always quick to respond and supportive whenever I had questions or worries."
"Michelle easily accommodated me with online calls over Zoom, even though we had a 6 hour time zone difference. From having serious numbness in my hands to now having gained my hand strength back, no more tingles, no more night hand pains!"
"I had 3 appointments, only one of them being in person, and for me that was really all it took. My hand is doing great and I'm very, very grateful."
"Michelle has helped me in recovery from a finger injury all the way from post-surgery through to being completely rehabilitated. We did sessions remotely, starting weekly and then moving to monthly. The support has been fantastic and the attention to detail has enabled me to make a full recovery."
"I basically seen a number of Physios, osteo and had an MRI — nobody really gave me a solution. From day 1 with Michelle I felt like this was different. She specialises in only the hand to shoulder area and was confident she could get me sorted. She is a true specialist."
"With her guidance I was thankfully able to repair and strengthen the area in a matter of a few months! Highly recommended — she is incredibly knowledgeable, patient and clearly spoken. Also being able to cater to online sessions was great."
More than you
might expect
A significant proportion of Hand Therapy assessment and treatment can be delivered effectively via video. Ms Razo will always advise you honestly if an in-person appointment is needed for your specific presentation.
A thorough evaluation of your condition including range of movement, functional ability and a structured clinical history. Ms Razo uses structured assessment protocols adapted for video consultation to ensure diagnostic accuracy.
A clear explanation of your diagnosis, what is causing your symptoms and what needs to happen to resolve them. For many conditions this can be established accurately without hands-on examination.
Tendon and nerve gliding exercises, strengthening mobility work and functional retraining demonstrated live and provided in writing for you to follow between sessions.
Advice on off-the-shelf splints and orthoses available, with precise guidance on fit and wearing schedule. Custom splinting can be arranged at a subsequent in-person appointment, if required.
Detailed guidance on modifying work tasks, daily activities and posture to reduce load on the affected structure and support recovery.
Progress reviews following surgery or injury where hands-on treatment is not required at that stage. Rehabilitation progression, scar management guidance and return-to-activity planning.
How remote appointments
work
Booking and attending a virtual appointment is straightforward. The process is the same as booking an in-person appointment — simply select a virtual slot when booking.
Select a virtual appointment through the standard booking system. Choose an initial or follow-up virtual appointment, as appropriate.
You will receive a secure video link ahead of your appointment. No software installation is required — the session runs in your browser on any device.
Ms Razo conducts a full clinical assessment via video. She will assess your condition, explain her findings clearly and agree a treatment plan with you.
You receive a clear explanation of your diagnosis and a personalised rehabilitation programme to follow at home, with a clear plan for follow-up as needed.
Frequently asked
questions
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For assessment, diagnosis, exercise prescription, activity advice and many types of review, virtual sessions are highly effective. Ms Razo has been providing virtual Hand Therapy since early in its adoption, developed robust assessment and treatment protocols for video consultation. Some hands-on techniques such as manual therapy and custom splint fabrication require an in-person appointment. Ms Razo will advise you clearly if this is the case.
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A smartphone, tablet or computer with a camera and microphone plus a stable internet connection. Good lighting is helpful. You will receive a secure link ahead of your appointment — no app download or account is required. We recommend finding a quiet, private space where you can move your arm freely for the assessment.
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Yes. If Ms Razo determines that an X-ray, CT, MRI or ultrasound is required to confirm your diagnosis she can discuss the appropriate pathway with you as well as provide advice on accessing imaging locally, whether through your GP or directly via a private imaging centre.
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Yes. Ms Razo provides virtual Hand Therapy to patients across the UK and internationally. She regularly treats patients across Europe, the Middle East, Australia and beyond. Early morning and evening appointments are available to accommodate different time zones. All that is required is a reliable video connection. Appointments are conducted in English and Spanish.
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Virtual appointments are priced slightly below in-person fees to reflect the absence of clinic overhead and the hands-on component. Please see the fee schedule for current pricing or contact the clinic if you have any questions.
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Yes. For many conditions, a confident clinical diagnosis can be reached through a structured video assessment including a detailed clinical history, observation of range of movement, functional testing with everyday objects and specific clinical tests adapted for video. Ms Razo will always advise honestly if in-person assessment or imaging is needed for your specific presentation.
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No. You can self-refer directly. No GP letter or consultant referral is needed. If you have existing imaging or referral letters, it is helpful to share them ahead of your appointment.
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Ms Razo will advise you clearly if your condition requires hands-on treatment such as manual therapy or custom splint fabrication. For patients in Northern Ireland, this can be arranged at the clinic in Holywood, Belfast. For patients further afield, Ms Razo can advise on what to look for in a local provider or coordinate with your existing team.
Ready to book your
virtual appointment?
Same-week appointments are usually available. Book online or contact the clinic to discuss whether virtual treatment is right for your condition.
Healthcare professionals: refer a patient directly.